Food Delivery App | How To Build App Like Uber Eats?

Popular food delivery business models

Order food only

  1. Customers place an order
  2. Customers pay the order
  3. Food delivery app sets commission
  4. Restaurants receive order
  5. The food is handed to the restaurant’s courier.
  6. Delivery food to complete order
How does order food only model work?

Food & order platform

  1. Customers place an order
  2. Order food platform charges a fee for restaurants
  3. Customers pay for the order
  4. The eatery receives the order and prepares food
  5. The platform arranges delivery by its own courier
  6. When food is ready, the eatery notifies a courier.
  7. The courier picks the food up and completes the delivery

How does UberEats make money?

  • Delivery fee: Depends on the distance between customers and restaurants. It also amounts to 15% of an order subtotal.
  • Commission on orders: UberEats charges restaurants 30% commission from each order received.
  • Promotions: Many well-known restaurants sign contracts to feature venues on the top of the list. As a result, this marketing fee will increase their visibility on the app as well as their revenue.

How to make a delivery app similar to UberEats?

For customers

Must-have Features

  • Sign up: enabling new users to create an account using their phone number, email address, or sign up via a third-party service such as Facebook or Google for more convenience.
  • Restaurant search: Think about a variety of filters by location, meal, food category, time, cuisine. It is also necessary with special offers, promotions, reviews, and pictures of food.
  • Order placement: when customers make their choice, they want to easily and quickly add products to the shopping cart. If necessary, an online ordering system should be enabled with an estimated delivery time and courier location.
  • Payment gate: once the order is ready, users can pay via built-in payment methods like credit cards, PayPal, MoMo, or cash.
  • Notifications: your customers can keep track to the order status signifying whether the product is placed, being prepared, on its way through notifications or SMS

Additional features

  • Order history: the option of allowing customers to see restaurants or favorite food for future needs.
  • Order tracking: a real-time tracker is a great additional feature that you should not neglect. Moreover, users can chat with both the restaurant and the courier for concerns about their order.
  • Loyalty program: offering users rewards is another great way to keep users returning to your food delivery app. For example, when ordering food via GrabFood, users earn Grab Rewards as well.
  • For iOS apps: CoreLocation framework
  • For Android apps: Google Location API
  • Besides, Mapkits and Google Maps is also a good development tool.

For couriers/ drivers

  • Sign up: The deliverymen can register by using a simple login/password and go through the verification process.
  • Order status: the driver can view available orders with details (delivery time, pick-up, and drop-off locations). Other necessary real-time orders tracking statuses are accepted, in process, rejected, canceled, etc.
  • Delivery history: show a list of all orders including canceled ones and earnings.
  • Notifications: the cross-communication features that help both courier and restaurant chat with each other and send updates concerning delivery.
  • Loyalty program: providing drivers with bonuses or rewarding them is a great way to increase brand loyalty.

For restaurants

  • Sign up: this page allows each restaurant to create accounts with specific information like name, address, business time, contact information, etc.
  • Order management: order tracking enables restaurant staff to see incoming orders and update order statuses. In addition, real-time updates for canceled, completed, delivering is also an important part.
  • Advanced analytics and reports: Dashboard with all data of customers, delivery men with placed order, how many completed orders, where your app is more popular, your profit per month with relevant graphs.
  • Notifications: allows the restaurant to communicate with the customer and courier seamlessly.

Tech stack of a food ordering app

  • Restaurant listing: Grubhub API, FourSquare API
  • Payment gateway: Braintree, PayPal
  • Push notifications: Firebase Cloud Messaging, Amazon SNS
  • SMS service: Twilio
  • Navigation: Google Places API, Google Maps
  • Mailing service: Amazon SES
  • Social media integration: Facebook SDK
  • Project Manager
  • Business Analyst
  • UI/UX designer
  • Android developer
  • iOS developer
  • Front-end developer
  • Back-end developer
  • Testing engineer



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